Disclosure based on the Specified Commercial Transactions Act
Vendor
Sublime Design Japan
representative person
Yoichi Ito
location
Quadrifoglio 8th Floor, 5-14 Kinkocho, Kanagawa-ku, Yokohama City, Kanagawa Prefecture 221-0056
email address
telephone number
070-8520-1215
Site URL
Product selling price
The price is listed on each product page.
Other charges besides the product price
Shipping fee: Domestic shipping within Japan: 1,000 yen / International shipping: 2,500 yen
Fees (amount determined by the payment method)
Payment methods
Credit card payment, various QR code payments, bank transfer
Payment period
Credit card payment: Payment will be processed immediately upon ordering.
Bank transfer: Please make your payment within one week of placing your order.
Product delivery time
Items in stock will be shipped within 3 business days.
Items that are out of stock will be produced after the order is placed, so it may take 2-3 weeks.
Returns and exchanges
<If the product is defective>
We will replace it with a new product. Please contact us via the "Inquiry" section.
<In case of returns or exchanges due to customer reasons>
Unopened products can only be returned if you contact us via "Inquiries" within 10 days of receiving the product.
We will accept returns or exchanges for items of equal or lesser value.
We do not accept returns or exchanges after the product has been opened.
Return shipping
If the product is defective, we will cover the return shipping costs. If the return or exchange is due to customer reasons, the customer will be responsible for the return shipping costs.